Realauction

Project Coordinator

Implementation and operation of online auction software solutions. Analyzing client needs, coordinating with the IT department, overseeing auction processes, and ensuring client satisfaction through ongoing support and training. Analyze client requirements and assist in the implementation of software solutions. Manage and coordinate all phases of the auction process, ensuring smooth execution. Collaborate with the IT department to address technical requirements and troubleshoot issues. Train clients and bidders on the use of Realauction’s software and provide ongoing support. Maintain strong client relationships through regular communication and follow-ups. Monitor project timelines, deliverables, and milestones to ensure deadlines are met. Document processes, updates, and client feedback to improve future implementations

Tesla

Test Vehicle Operator

I was part of the engineering department and employed full-time as a Test Vehicle Operator responsible for operating engineering vehicles capable of dynamic audio and camera data collection for testing and training purposes. I perform testing, such as Smoke testing, AB testing, End-to-End testing, Smart Summons, and other types of testing to collect data and verify unreleased features are ready for production. I debug systems, prepare and operate engineering vehicle in designated areas and live environments for data validation or collection purposes (infotainment, ADAS, charging, etc). Created and analyzed daily reports of the data collected during shift. Provide feedback and ways of improvement. Take part in daily stand-up meetings and other track/testing-specific meetings. Checked that the vehicle was in proper and safe working order every day. Created daily reports delineating bugs, errors, and any issues found while testing and collecting data. Made daily data pushes to Teslas' servers with data collected

Elite Stategies

Project Manager

In my Project Manager role at Elite Strategies, I successfully oversaw WordPress and design projects from inception to completion. I managed a variety of web development projects, either assisting or leading them based on their size and scope, ensuring their timely and successful delivery. My responsibilities included monitoring and executing projects, liaising with stakeholders, identifying constraints, and delegating tasks to developers to maintain project momentum.I played a significant role in the design and development phases by writing and maintaining code, resolving bugs, monitoring technical performance, and creating wireframes and designs using tools such as Figma, Photoshop, and Illustrator. Additionally, I managed deliverables and crafted both short and long-term project plans. Conducting stand-up meetings and adapting project schedules as needed, I always maintained a focus on delivering exceptional customer service and fostering high levels of communication and professionalism throughout the project lifecycle.

Virgin Voyages

Project Coordinator

During my time as a Project Coordinator, I collaborated closely with other Project Coordinators/Managers and department leaders to spearhead the strategy and execution of Experience Integration projects. A significant highlight of my experience includes the successful launch of their third cruise ship. I played a pivotal role in setting up roadmaps and timelines, ensuring seamless coordination with enterprise teams to align on testing, data, and product delivery. I took the lead in organizing and participating in stakeholder meetings and Agile stand-up meetings, consistently enforcing SAFe Agile best practices and processes. My role also involved developing comprehensive decks and metrics that acted as catalysts for change and improvement, fostering a culture of continuous learning, and challenging the team to achieve growth. Moreover, I collaborated with the User Acceptance Testing (UAT) department to create detailed test plans for unreleased features. This included working closely with junior and senior testers to ensure the successful execution and implementation of these plans.

MDVIP

Project Coordinator

In my role at MDVIP as a Project Coordinator, I collaborated with vendors, stakeholders, and executives to understand and analyze project requirements, effectively managing both technical and non-technical healthcare projects from start to finish. I ensured that physician and patient portal content was always up-to-date with relevant material, which facilitated better user engagement and satisfaction.A notable achievement was my key contribution to the physicians' auditing process and analysis, resulting in a 20% increase in physician compliance. I was also entrusted with creating and presenting several patient and physician monthly reports to executives, highlighting critical data and insights.In addition to these responsibilities, I handled escalated complaints, working closely with the legal department to achieve favorable resolutions. I took the initiative to create three Standard Operating Procedures (S.O.P.) policies: one for the escalated complaint process, one for the internal company survey process, and another for the physician transition survey process. These policies streamlined processes and improved overall efficiency within the organization.